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Washington leader helped test Tech ETA, the new feature that tells customers which tech will be arriving at their home and when

4 years ago

Today Comcast announced the arrival of Tech ETA, a new feature in the My Account app that offers you an estimated 30-minute window for when your technician should arrive at your home. You can see the tech’s name and photo, so you know who will be knocking or ringing at the door. Read more about Tech ETA here. […]

Filed Under: Uncategorized
Tagged With: #ComcastCX, Comcast Portland, Comcast Seattle, Comcast Washington, Tech ETA

Comcast, State, Local Officials and New Employees Celebrate Grand Opening of Spokane-area Customer Support Center

4 years ago

Comcast’s Liberty Lake Center of Excellence creates more than 700 new jobs, including positions for military veterans and their family members As part of its ongoing commitment to reinvent the customer experience, Comcast in mid-September 2016 celebrated the grand opening of a new 80,000-square-foot Center of Excellence in Liberty Lake. The state-of-the art facility houses 470 […]

Filed Under: 2016 News Releases, All News Releases, Customer Experience
Tagged With: #ComcastCX, #SpokaneJobs, Comcast Call center, Comcast Liberty Lake, Comcast Spokane, Customer Experience, customer service, Liberty Lake, Liberty Lake Call Center, Liberty Lake Center of Excellence, National Center of Excellence Spokane, Spokane, Spokane Call Center, Spokane Center of Excellence

Customer Experience

From Installing Internet to CPR: Comcast Technician Saves Life on the Job

3 months ago

As Robert Helm arrived in Seattle to complete a customer install on Monday, October 5, he anticipated an average day. Help a customer promptly, provide warm and … Read More...

Community Impact

First WiFi-Connected Lift Zones in Washington Open in Spokane and Snohomish Counties

1 month ago

Well before the pandemic, we understood that access to an Internet connection is fundamental to the well-being of children and families in Washington. For … Read More...

Comcast Business

Apply Now: Comcast RISE Initiative Provides Support to Washington BIPOC Business Owners

2 weeks ago

Small businesses are the backbone of our communities, and right now, more than ever, small businesses owned by Black, Indigenous, and People of Color (BIPOC) … Read More...

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