While our Comcast technicians are at homes and businesses installing equipment and addressing service issues, they go above and beyond in the field, unbeknownst to the customers and neighbors they serve each day. Our technicians complete hundreds of thousands of customer appointments each year, which means a lot of time in our local communities across […]
Comcast Tech Saves Life at Spokane Apartment Complex
“I’ve been a Comcast technician for 19 years in Spokane and have probably served nearly 30,000 customers during that time. I can tell you that every job is different, and every customer is different. I try to talk and connect with all of them. When I walk in the door to serve you, I try […]
From Installing Internet to CPR: Comcast Technician Saves Life on the Job
As Robert Helm arrived in Seattle to complete a customer install on Monday, October 5, he anticipated an average day. Help a customer promptly, provide warm and friendly customer service with a smile, and then head to the next job. What he got instead was an opportunity to make a lasting impact on someone’s life, […]