“I’ve been a Comcast technician for 19 years in Spokane and have probably served nearly 30,000 customers during that time. I can tell you that every job is different, and every customer is different. I try to talk and connect with all of them. When I walk in the door to serve you, I try […]
From Installing Internet to CPR: Comcast Technician Saves Life on the Job
As Robert Helm arrived in Seattle to complete a customer install on Monday, October 5, he anticipated an average day. Help a customer promptly, provide warm and friendly customer service with a smile, and then head to the next job. What he got instead was an opportunity to make a lasting impact on someone’s life, […]