When we announced that Comcast had become the nation’s largest provider of gigabit-speed broadband service in Oct. 2018, it marked the completion of the fastest roll out of gigabit speeds to the most homes (nearly 58 million) in the country. However, we knew that faster speeds would only be a crucial first step. With the […]
Comcast’s WiFi Experience, Managed in the Palm of your Hand
As snow pounded Western Washington this month, and our local schools were closed, a neighborhood kid came over to play with my son. Walking inside, I heard my son’s friend say, “the power is out again at home. No lights and stuff, but what really sucks is that there’s no WiFi!” To which my son […]
Spokane Leads Nation in Support Services for Disabled, Elderly
One of the best-kept secrets in the state of Washington is a small but mighty team in our Spokane region’s Liberty Lake Call Center. This 80,000-square-foot Center of Excellence employs more than 600 people in our region that support Comcast’s digital care, mobile, retention and retail affiliate teams. It is also home to the nation’s […]
New and Interactive Xfinity Store That Opens Today Says Yes to iPads and No to Lines
One of the first half dozen of these stores around the nation celebrates a grand opening in Washington. Comcast on March 23, 2012, announced the grand opening of its new XFINITY™ Store in Federal Way. The 4,900-square-foot store is designed entirely around the needs of customers and provides Comcast customers with an opportunity to explore, […]
A Local Perspective on Xfinity
Here’s the email that Steve Kipp, Washington State VP for Communications, sent to a local tech reporter: XFINITY is launching in this market right now. In the coming weeks, you will begin to see the new brand on our trucks, in advertising and on the uniforms of our cable installers and technicians. XFINITY is a […]