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Comcast Brings Lift Zone Technology to Family Promise of Spokane to Support Vulnerable Families

June 17, 2021

At a time where internet connectivity is so important, we know that vulnerable families experiencing homelessness need these resources more than ever. This is especially important in a large city like Spokane, which is why we are proud to announce the opening of WiFi-connected Lift Zones at three family shelters across the city with Family […]

Filed Under: Community Impact, Community Investment, Uncategorized
Tagged With: 2021, Family Promise of Spokane, Lift Zones, Spokane

Comcast Tech Saves Life at Spokane Apartment Complex

May 6, 2021

“I’ve been a Comcast technician for 19 years in Spokane and have probably served nearly 30,000 customers during that time. I can tell you that every job is different, and every customer is different. I try to talk and connect with all of them. When I walk in the door to serve you, I try […]

Filed Under: Customer Experience
Tagged With: 2021, Customer Experience, Spokane, technician

Come See our Remodeled, Larger Xfinity Store in Spokane

October 1, 2020

By Greg Hagen, Spokane Xfinity Retail Store Manager I’m so excited to welcome customers back to our Xfinity store in Spokane today after closing for remodeling in July. Our remodeled retail location has expanded from 3,700 square feet to 5,200 and incorporates social distancing protocols for how my staff interacts with customers, while allowing you […]

Filed Under: Uncategorized
Tagged With: Spokane, xfinity, Xfinity Retail Store

Comcast, Goodwill Celebrate Internet Essentials WA State Expansion

October 7, 2019

WA state expands its Internet Essentials program at events in Spokane

The following story details Comcast’s expansion to its low-income internet and technology program in WA state, learn more about Internet Essentials by visiting https://www.internetessentials.com/ or reading the details below. What is the true impact of the internet today? It is a lifeline for accessing homework, job searches, researching health benefits and government benefits, connecting with […]

Filed Under: Community Impact, Internet Essentials - WA
Tagged With: 2019, david l. cohen, Goodwill, Internet Essentails, Rico Roman, Spokane

Spokane Leads Nation in Support Services for Disabled, Elderly

January 24, 2019

The Spokesman-Review, Comcast ACOE, Accessibility, Customer Service, Disabled Customers,

One of the best-kept secrets in the state of Washington is a small but mighty team in our Spokane region’s Liberty Lake Call Center. This 80,000-square-foot Center of Excellence employs more than 600 people in our region that support Comcast’s digital care, mobile, retention and retail affiliate teams. It is also home to the nation’s […]

Filed Under: Comcast Newsmakers Spokane, Customer Experience
Tagged With: accessibility, Accessibility Center of Excellence, ACOE, Comcast Accessibility and Product Development Lab, disabilities, Liberty Lake Call Center, Spokane, Spokane Jobs, xfinity

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Customer Experience

A photo of Andru Edwards.

Consumer Tech Expert Andru Edwards Explores the Best Kept Secret in Wireless

March 2, 2023

Are you looking to upgrade your mobile phone experience? Check out this video from consumer technology expert Andru Edwards who shares some of the amazing deals … Read More...

Community Impact

A photo of Cassandra Williams of Love By The Slice.

Sharing Love By The Slice in Tacoma

March 6, 2023

Cassandra Williams owns Love by the Slice, a Tacoma-based baking and catering company that seeks to make our community sweeter every day. Love by the Slice was … Read More...

Comcast Business

A woman stands in a kitchen with copy which reads "When business slows down, sleeves roll up.

Small Businesses in King and Pierce Counties Can Apply for $10,000 Grants from Comcast RISE

October 3, 2022

Small businesses owned by women and people of color in King and Pierce Counties, may now apply for a $10,000 grant from the Comcast RISE Investment Fund. … Read More...

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