Comcast Washington

Fast-Acting Comcast Technician Puts out Fire on Busy Interstate 5 Corridor

While our Comcast technicians are at homes and businesses installing equipment and addressing service issues, they go above and beyond in the field, unbeknownst to the customers and neighbors they serve each day. Our technicians complete hundreds of thousands of customer appointments each year, which means a lot of time in our local communities across […]

Hot Tips for Customers: How Heat-Related Power Outages May Impact your Service

With record temperatures forecasted in Washington through the next several days, the increased use of air conditioners and other cooling equipment can stress regional power grids. While utility companies in our state plan to avoid power outages and quickly resolve any outages that do occur, service interruptions are possible. Comcast’s Internet, TV and telephone services […]

Comcast Boosts Xfinity Internet Speeds for 200,000+ Homes in Washington

We are excited to announce increased download speeds for two popular internet packages used across Washington state, the company’s Performance Starter+ and Gigabit Internet offerings. This news instantly brings faster internet speeds to more than 2000,000 households across the state! As consumers connect more than 20+ devices in the home, and with families working and […]

Shakira Shanks Tapped to Oversee Customer Experience in Washington

We are proud to name Shakira Shanks as the new Director of Customer Experience in Washington, where she will oversee customer experience for all lines of our business statewide. Before joining Comcast, Shanks worked at Verizon for 20 years, in roles spanning customer experience, retail and management, including leadership of a 1,000-person team responsible for […]