The Everett Herald recently wrote a profile of our call center there; the story is, as far as we know, the only story recently to explain how Comcast supports its technicians when they are in your home. You can read the story here. Our favorite quote comes from the director of the center: “We used to […]

At Comcast, we’re  passionate about striving to provide the best experience for customers. The chief customer experience officer is a University of Washington graduate named Charlie Herrin who works from the company’s Philadelphia headquarters. Charlie was interviewed recently by a Puget Sound blogger, Jeanne Bliss, who is one of the nation’s experts in the nitty gritty of how companies approach improving […]

Comcast’s New Wireless Service Available in Auburn, Bellevue, Bellingham, Everett, Federal Way, Lynnwood, Olympia, Puyallup, Redmond, Seattle at South Lake Union, Spokane, Tacoma and Tukwila. Xfinity Mobile, a new wireless service designed for the way people use their phones today, is  now available in 13 Xfinity Store locations across Puget Sound and Spokane. Comcast is introducing the […]