Seattle’s rain and wind subsided this week and gave way to two days of enthusiastic crowds, ecstatic kids and important discussions around internet and technology access for folks here in Washington state. We were honored to be involved in a series of events on Tuesday and Wednesday with Bunker Labs, the Seattle Sports Commission, Beverly […]
Mariners and Comcast Promote Internet Safety for Kids this Back to School Season
The #1 Internet safety issue for kids? Online bullying – or cyberbullying – affects 1 in 4 kids, and 1 in 6 admit having cyberbullied. Some studies report more than half of teens have experienced abuse through social media and digital media. To address this issue in kids’ lives, Comcast collaborated with the Mariners in […]
Call center in Everett helps people around the country
The Everett Herald recently wrote a profile of our call center there; the story is, as far as we know, the only story recently to explain how Comcast supports its technicians when they are in your home. You can read the story here. Our favorite quote comes from the director of the center: “We used to […]
UW grad who heads customer experience journey at Comcast discusses our focus on the customer
At Comcast, we’re passionate about striving to provide the best experience for customers. The chief customer experience officer is a University of Washington graduate named Charlie Herrin who works from the company’s Philadelphia headquarters. Charlie was interviewed recently by a Puget Sound blogger, Jeanne Bliss, who is one of the nation’s experts in the nitty gritty of how companies approach improving […]
XFINITY Mobile begins retail rollout in 13 Washington XFINITY Stores
Comcast’s New Wireless Service Available in Auburn, Bellevue, Bellingham, Everett, Federal Way, Lynnwood, Olympia, Puyallup, Redmond, Seattle at South Lake Union, Spokane, Tacoma and Tukwila. Xfinity Mobile, a new wireless service designed for the way people use their phones today, is now available in 13 Xfinity Store locations across Puget Sound and Spokane. Comcast is introducing the […]