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We’re Opening Seven New Xfinity Stores In Washington

1 year ago

Ballard is one of seven new Xfinity stores in Washington focused on building the customer experience

By Vicky Oxley, Vice President, Sales & Marketing, Comcast Washington I’m excited to share that we are planning to open seven new Xfinity Stores in Washington by the end of 2020. Thanks to a more than $4 million investment, we recently opened new stores in Aberdeen, Ballard and Kent, and will place additional retail locations […]

Filed Under: Customer Experience, XFINITY Products & Services
Tagged With: 2020, Customer Experience, Xfinity Store

Xfinity Opens Interactive Retail Stores in Seattle and Kent

1 year ago

The new Seattle Xfinity retail location in Ballard.

We know what you’re thinking – a new Comcast Xfinity store. Long waits? DMV-like lines? Poor lighting and plexiglass windows? Well… if you’re thinking that way you have not seen our new retail environment.  The latest stores just opened in Seattle’s Ballard neighborhood and Kent, are a part of a new era of customer-focused retail […]

Filed Under: Customer Experience, XFINITY Products & Services
Tagged With: 2020, Xfinity Retail Store

Meet Roy Novosel: Our New VP of Engineering

1 year ago

Roy Novosel new leader of engineering Washington state

We have appointed a VP of Engineering for Comcast and Xfinity in Washington state – Roy Novosel. Roy brings two decades of expertise to this new role, all with Comcast, making him an expert on our engineering, network and construction practices. He will manage the network, engineering and construction teams, and ensure the health and […]

Filed Under: Customer Experience, News Releases

Xfinity Unveils Free Wi-Fi Security and New Internet Device

1 year ago

Smartphone showing xFi Advanced Security feature

To kick off 2020 Comcast made some announcements at CES 2020 to improve the Xfinity internet experience for customers in Washington state using our popular Xfinity xFi Platform. The first is free advanced cybersecurity to protect your home. We are giving away xFi Advanced Security, a feature that automatically protects devices from online threats, for free to customers […]

Filed Under: Customer Experience, XFINITY Products & Services
Tagged With: Advanced Security, CES, XFI, xFi Advanced Gateway, xfinity

Comcast Opens New Xfinity Retail Store in Aberdeen

1 year ago

Interior of an Xfinity retail store.

At Comcast, our goal is to provide an exceptional experience in every interaction. For the Xfinity retail team, that starts with a conveniently located store, which is why I’m excited to announce our latest Xfinity retail store has opened in the Olympic Gateway Plaza at 1163 Wishkah Street, Aberdeen, WA 98520. As manager of this […]

Filed Under: Customer Experience, XFINITY Products & Services
Tagged With: Comcast Aberdeen, Xfinity Aberdeen, Xfinity Retail Store

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Customer Experience

Shakira Shanks Tapped to Oversee Customer Experience in Washington

4 days ago

We are proud to name Shakira Shanks as the new Director of Customer Experience in Washington, where she will oversee customer experience for all lines of our … Read More...

Community Impact

Comcast Lift zone at YWCA.

New Wi-Fi at YWCA Removes Barriers for Underserved Puget Sound Communities

2 weeks ago

We are proud to unveil our next Lift Zone project here in Washington state, a partnership with  YWCA Seattle | King | Snohomish to support four Puget Sound area … Read More...

Comcast Business

Ready for Business recipient Dirty Dog

Supporting Our Small BIPOC-Owned Businesses

2 months ago

“It’s important to recognize every ethnic group. I think that it’s important for everyone to take the time to learn about other cultures so that you can … Read More...

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