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Comcast Boosts Xfinity Internet Speeds for 200,000+ Homes in Washington

1 year ago

A laptop rests next to a smart speaker.

We are excited to announce increased download speeds for two popular internet packages used across Washington state, the company’s Performance Starter+ and Gigabit Internet offerings. This news instantly brings faster internet speeds to more than 2000,000 households across the state! As consumers connect more than 20+ devices in the home, and with families working and […]

Filed Under: Customer Experience
Tagged With: 2021, gig, Performance Starter+, speed increase, XFI

Shakira Shanks Tapped to Oversee Customer Experience in Washington

1 year ago

We are proud to name Shakira Shanks as the new Director of Customer Experience in Washington, where she will oversee customer experience for all lines of our business statewide. Before joining Comcast, Shanks worked at Verizon for 20 years, in roles spanning customer experience, retail and management, including leadership of a 1,000-person team responsible for […]

Filed Under: Customer Experience
Tagged With: 2021, Customer Experience, New Hire, Shakira Shanks

Muckleshoot Tribe and Comcast Partner for $3M Broadband Expansion

1 year ago

We’re proud to continue our dedication to investing in broadband expansion and bringing high-speed Internet resources to communities across our state. Building on that mission, this week we announced a new partnership with the Muckleshoot Indian Tribe, bringing services to 600 homes and businesses located in and around the Tribe’s community campus. This $3 million […]

Filed Under: Customer Experience
Tagged With: 2021, Broadband Expansion, Muckleshoot Tribe, Rural Broadband

Comcast Reaches 10-Year Milestone for Low-Income Internet Program In WA

1 year ago

IE 10 year anniversary celebration.

On the 10th anniversary of the launch of our Internet Essentials program, we’re proud to share that we have connected 560,000 low-income individuals statewide to broadband internet over the last decade, including 336,000 people in the greater Puget Sound area, and more than 60,000 individuals in Spokane, the largest community we serve in Eastern Washington.  […]

Filed Under: Customer Experience
Tagged With: 10 year anniversary, Comcast Internet Essentials

Comcast Announces Rural Broadband Expansions in Snohomish And Spokane Counties

1 year ago

What’s the news? We’re expanding our service to homes in rural areas of Snohomish and Spokane Counties. Over the next two years, we will invest $9.4 million, to bring the entire suite of Xfinity and Comcast Business services to the rural unincorporated communities of Sisco Heights, Burns Road, Frontier Air Park and Chattaroy. Why is […]

Filed Under: Customer Experience
Tagged With: 2021, Broadband Internet access, Rural Broadband

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Customer Experience

A woman stands in an Xfinity store at a computer.

Comcast Makes ACP Program Available at Washington State Retail Locations

2 months ago

This week, Comcast announced a new development to help some Washington residents apply for free Internet service through the Federal Government’s Affordable … Read More...

Community Impact

Children at the Boys and Girls Club smile with laptop bags.

Boys, Girls, Laptops and Dinosaurs!

5 days ago

Boys, Girls and Dinosaurs! Who brings them all together? Comcast NBCUniversal, of course. This week, Comcast donated more than 400 computers to Boys and Girls … Read More...

Comcast Business

A photo of Conor McCarthy smiling.

Comcast Welcomes Conor McCarthy as our New Director of Government And Regulatory Affairs in Washington

3 weeks ago

We are pleased to welcome Conor McCarthy to the Comcast family as our new director of government and regulatory affairs in Washington. Drawing from his more … Read More...

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