Vandalism Causes Service Interrupt in Tacoma & Greater Pierce County

A bridge with a cut wire next to it.

Some Xfinity and Comcast Business customers in Tacoma and several areas of Pierce County are now experiencing an interruption to their services, which began this morning when our cable lines were damaged due to vandalism. Our network maintenance crews are actively working to replace the damaged lines and get our customers back up and running as soon as possible with an estimated time of return to service at 9 p.m.

A cut fiber line.
PNR Fiber Team

We know any time without service can be frustrating and appreciate our customer’s patience during this outage.   

Stay connected 

When events like this happen, please know you can always check for outages or fix common service issues at or the Xfinity app.  

You can search for any outages in your area and estimated times for return of service on our website. Comcast Business customers can check for service updates here.

Thank you for your understanding. And thanks, as always, for being an Xfinity customer.  

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