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One-of-a-Kind Xfinity Retail Experience Opens in Bellevue

July 1, 2019

Exterior of the Bellevue Square Xfinity Store location.

Bellevue Square Location will Host Events Starting in July Aimed at Engaging, Educating and Entertaining Local Residents and Shoppers A new and immersive experience that goes beyond a traditional transaction-based retail environment, has arrived at Bellevue Square. One of only two premier Xfinity stores in the U.S., the 8,400-square-foot retail center encourages customers to explore, […]

Filed Under: Customer Experience, XFINITY Products & Services
Tagged With: Customer Experience, xfinity, Xfinity Retail

At Comcast, the Future of the Internet is Now

April 1, 2019

xFi Internet from Comcast for Washington state Customers

When we announced that Comcast had become the nation’s largest provider of gigabit-speed broadband service in Oct. 2018, it marked the completion of the fastest roll out of gigabit speeds to the most homes (nearly 58 million) in the country. However, we knew that faster speeds would only be a crucial first step. With the […]

Filed Under: Customer Experience
Tagged With: Internet, WiFi, WiFi Management, XFI, xfinity

Comcast’s WiFi Experience, Managed in the Palm of your Hand

February 21, 2019

Parent holding smartphone with Xfinity xFi app open, showing parental control feature interface; child in the background.

As snow pounded Western Washington this month, and our local schools were closed, a neighborhood kid came over to play with my son. Walking inside, I heard my son’s friend say, “the power is out again at home. No lights and stuff, but what really sucks is that there’s no WiFi!” To which my son […]

Filed Under: Customer Experience
Tagged With: how to Xfinity wifi, WiFi, WiFi Management, xFi Mobile App, xfinity, Xfinity xFi

Spokane Leads Nation in Support Services for Disabled, Elderly

January 24, 2019

The Spokesman-Review, Comcast ACOE, Accessibility, Customer Service, Disabled Customers,

One of the best-kept secrets in the state of Washington is a small but mighty team in our Spokane region’s Liberty Lake Call Center. This 80,000-square-foot Center of Excellence employs more than 600 people in our region that support Comcast’s digital care, mobile, retention and retail affiliate teams. It is also home to the nation’s […]

Filed Under: Comcast Newsmakers Spokane, Customer Experience
Tagged With: accessibility, Accessibility Center of Excellence, ACOE, Comcast Accessibility and Product Development Lab, disabilities, Liberty Lake Call Center, Spokane, Spokane Jobs, xfinity

New and Interactive Xfinity Store That Opens Today Says Yes to iPads and No to Lines

March 23, 2012

[youtube=http://www.youtube.com/watch?v=0hC8E6Dqprs]One of the first half dozen of these stores around the nation celebrates a grand opening in Washington. Comcast on March 23, 2012, announced the grand opening of its new XFINITY™ Store in Federal Way.  The 4,900-square-foot store is designed entirely around the needs of customers and provides Comcast customers with an opportunity to explore, […]

Filed Under: 2012 Comcast Washington News Releases, 2012 News Releases, News Releases
Tagged With: Federal Way, xfinity, Xfinity Home, Xfinity Store

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Customer Experience

Pictures from the Key Peninsula in Washington state.

Pierce County and Comcast Partner to Bring High Speed Internet to Key Peninsula

January 23, 2023

Pierce County and Comcast have finalized an agreement that will expand the availability of high-speed internet services on the Key Peninsula. Comcast will … Read More...

Community Impact

Pictures from the Key Peninsula in Washington state.

Pierce County and Comcast Partner to Bring High Speed Internet to Key Peninsula

January 23, 2023

Pierce County and Comcast have finalized an agreement that will expand the availability of high-speed internet services on the Key Peninsula. Comcast will … Read More...

Comcast Business

A woman stands in a kitchen with copy which reads "When business slows down, sleeves roll up.

Small Businesses in King and Pierce Counties Can Apply for $10,000 Grants from Comcast RISE

October 3, 2022

Small businesses owned by women and people of color in King and Pierce Counties, may now apply for a $10,000 grant from the Comcast RISE Investment Fund. … Read More...

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