[youtube=http://www.youtube.com/watch?v=-ijRleXoxbE] One of the communications technicians based in our Auburn offices, Brian Farchette, is pretty handy with a camera. Now that the storm repairs are well under control, Brian had time to go back over some video he filmed in the aftermath of the January 2012 winter mess in Puget Sound. What he gives us on […]
Monday Storm Repair Update from Comcast
If you have any storm-related damage that’s still affecting your service, please call us at 1-800-COMCAST. As we’ve said in some previous posts: One thing we would NOT want to have happen is to have your Comcast cable line on the ground, and for us not know about it. Sunday, we had about 50 people […]
Thursday Storm Repair Update from Comcast
Thanks to the return of electricity and hard work by our teams, Comcast estimates the number of customers without service is about 800. This is down from about 260,000 at the height of the storm’s effects. In King County, as customers have been calling in reports of damage, we’re going to reconnect and re-hang more […]
Wednesday Morning Storm Repairs Report from Comcast
[youtube http://www.youtube.com/watch?v=QVhA1f7h4ZI&w=560&h=315] The video above is a short status report of Comcast repairs to storm damage by Communications Technician Rick McLachlin, filmed last night before the winds by Communications Technician Brian Farchette. Last night’s storms didn’t do anyone any favors. Before the winds, we estimated that about 6,000 customers were without Comcast service while awaiting […]
Tuesday’s Second Storm Repairs Report from Comcast
Comcast estimates that about 7,000 customers are without service as of Tuesday evening, mostly because of issues related to power. Today, we saw significant improvement in several areas, including much of Pierce County. But we also know some people are still reporting problems, particularly with individual cable lines to their homes. In Thurston County, we’ve […]