Comcast’s Liberty Lake Center of Excellence creates more than 700 new jobs, including positions for military veterans and their family members As part of its ongoing commitment to reinvent the customer experience, Comcast in mid-September 2016 celebrated the grand opening of a new 80,000-square-foot Center of Excellence in Liberty Lake. The state-of-the art facility houses 470 […]
Spokane “Meet and Greet” for Job Candidates is Big Success
The “meet and greet” for potential job candidates on June 9, 2015, for our planned Spokane Call Center was a huge success. We wanted to share two videos. Above, you can see how KXLY saw the event. As you will view, they placed a big emphasis on our emphasis on hiring veterans. Meantime, our video producer, […]
Comcast Announces 675 jobs Planned for a New Call Center in Spokane Area
There was excitement in the air in Spokane as Comcast General Manager Ken Watts announced this week that the company would create 675 new jobs in the area at a brand new call center. The announcement was front page news in Spokane, and the source of a long video segment on the city’s largest TV news […]
Help Yourself to Comcast’s Self-Service Features
Comcast offers you a bunch of ways to take control of your account 24/7 and get the most of what you pay for. We filmed these four videos here in Washington in order to explain a few of our favorite Self-Service features and introduce some of the 3,500 employees who serve you here. ___ This first […]
Intro to the Intern: Holly Martinez
During the first week of my PR internship at Comcast, I found myself at the Lynnwood call center with customer service representative Michelle Hood. The call center, which is referred to as the Center of Excellence, is located on the bottom floor of the Lynnwood building but looks completely different than the office space where […]