This is a ‘Do It Yourself” era. People like to do things themselves. I know this because my wife watches DIY Network 25 hours a day (and I sneak a few glances myself) In that vein, many people prefer to set up their own cable box rather than wait for a technician to help them with installation. What we thought we’d do is prepare a video about how to ‘unbox’ your Comcast Video Self-Installation Kit.
We hope this video helps you. I bought a high-pressure paint sprayer this summer, and it struck me as odd that I constantly found myself avoiding the paper instructions and watching the DVD that came with the sprayer. But some of us like to ‘see’ as well as read. Thanks to the video wizards behind this production: our video production manager, Ed Hauge, and Comcast Washington’s own TV star, Andres Florez. And thanks to the teams at the Comcast Everett and Lynnwood call centers for their ideas.