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Spokane Leads Nation in Support Services for Disabled, Elderly

2 years ago

The Spokesman-Review, Comcast ACOE, Accessibility, Customer Service, Disabled Customers,

One of the best-kept secrets in the state of Washington is a small but mighty team in our Spokane region’s Liberty Lake Call Center. This 80,000-square-foot Center of Excellence employs more than 600 people in our region that support Comcast’s digital care, mobile, retention and retail affiliate teams. It is also home to the nation’s […]

Filed Under: Comcast Newsmakers Spokane, Customer Experience
Tagged With: accessibility, Accessibility Center of Excellence, ACOE, Comcast Accessibility and Product Development Lab, disabilities, Liberty Lake Call Center, Spokane, Spokane Jobs, xfinity

Comcast, State, Local Officials and New Employees Celebrate Grand Opening of Spokane-area Customer Support Center

5 years ago

Comcast’s Liberty Lake Center of Excellence creates more than 700 new jobs, including positions for military veterans and their family members As part of its ongoing commitment to reinvent the customer experience, Comcast in mid-September 2016 celebrated the grand opening of a new 80,000-square-foot Center of Excellence in Liberty Lake. The state-of-the art facility houses 470 […]

Filed Under: 2016 News Releases, All News Releases, Customer Experience
Tagged With: #ComcastCX, #SpokaneJobs, Comcast Call center, Comcast Liberty Lake, Comcast Spokane, Customer Experience, customer service, Liberty Lake, Liberty Lake Call Center, Liberty Lake Center of Excellence, National Center of Excellence Spokane, Spokane, Spokane Call Center, Spokane Center of Excellence

Comcast Names City of Liberty Lake as Permanent Home for New Center of Excellence Call Center

6 years ago

two men at construction site

Comcast Sales and Retention Center of Excellence – Spokane Today we’re announcing the permanent location of a new major customer service building in the Spokane area. You can also read about this development in: The Liberty Lake Splash The Spokesman Review Overview: As part of its ongoing commitment to transform the  customer experience, Comcast has […]

Filed Under: 2015 News Releases, News Releases
Tagged With: Liberty Lake, Liberty Lake Call Center, Liberty Lake Center of Excellence, Spokane, Spokane Center of Excellence

Customer Experience

Shakira Shanks Tapped to Oversee Customer Experience in Washington

2 weeks ago

We are proud to name Shakira Shanks as the new Director of Customer Experience in Washington, where she will oversee customer experience for all lines of our … Read More...

Community Impact

Comcast Lift zone at YWCA.

New Wi-Fi at YWCA Removes Barriers for Underserved Puget Sound Communities

3 weeks ago

We are proud to unveil our next Lift Zone project here in Washington state, a partnership with  YWCA Seattle | King | Snohomish to support four Puget Sound area … Read More...

Comcast Business

Ready for Business recipient Dirty Dog

Supporting Our Small BIPOC-Owned Businesses

2 months ago

“It’s important to recognize every ethnic group. I think that it’s important for everyone to take the time to learn about other cultures so that you can … Read More...

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