Please click here for more recent information about Spokane storm damage.
Well, summer sure had a kick. Comcast crews are swarming Spokane today to assess and begin to repair damage from yesterday’s storms. We have had technicians in the field last night and early this morning, tracking repairs made by power company crews and restoring service. We wait until electrical crews have completed their repairs and made the area safe before we move in and begin our work.
In 99 percent or more of the time, when your electrical service is restored, your Xfinity services will come right back up. In some cases, it’s good to perform a powercycle to clear the equipment. If your service is still not working, that could be because of storm damage that you, and therefore we, did not know about until now. And of course that’s very frustrating, because all you the customer knows is that you had to wait just to get power back up.
We also know it’s aggravating when power to your home is back up, but not in surrounding areas, which can sometimes affect transmission of Comcast’s services. Please be assured our teams are out there to get all of Comcast’s service area in Spokane County up and running.
If your power is on but Xfinity service is out, please let us know: 1-800-XFINITY (1-800-934-6489).
For updates and photos, please follow us on Twitter. For updates on electrical repairs, @AvistaUtilities is sharing vast amounts of useful info.
