There was excitement in the air in Spokane as Comcast General Manager Ken Watts announced this week that the company would create 675 new jobs in the area at a brand new call center. The announcement was front page news in Spokane, and the source of a long video segment on the city’s largest TV news […]
Intro to the Intern: Holly Martinez
During the first week of my PR internship at Comcast, I found myself at the Lynnwood call center with customer service representative Michelle Hood. The call center, which is referred to as the Center of Excellence, is located on the bottom floor of the Lynnwood building but looks completely different than the office space where […]