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Comcast Announces 675 jobs Planned for a New Call Center in Spokane Area

6 years ago

screenshot of KHQ segment

There was excitement in the air in Spokane as Comcast General Manager Ken Watts announced this week that the company would create 675 new jobs in the area at a brand new call center. The announcement was front page news in Spokane, and the source of a long video segment on the city’s largest TV news […]

Filed Under: 2015 News Releases, All News Releases, News Releases
Tagged With: call center, customer service, Liberty Lake, local call center, Spokane, Spokane Center of Excellence, Spokane Valley

Intro to the Intern: Holly Martinez

8 years ago

The Comcast logo

During the first week of my PR internship at Comcast, I found myself at the Lynnwood call center with customer service representative Michelle Hood. The call center, which is referred to as the Center of Excellence, is located on the bottom floor of the Lynnwood building but looks completely different than the office space where […]

Filed Under: All News Releases
Tagged With: call center, Center of Excellence, comcast, customer service, Denver, Intern, Lynnwood, Public Relations, Seattle University, Star Wars

Customer Experience

From Installing Internet to CPR: Comcast Technician Saves Life on the Job

3 months ago

As Robert Helm arrived in Seattle to complete a customer install on Monday, October 5, he anticipated an average day. Help a customer promptly, provide warm and … Read More...

Community Impact

First WiFi-Connected Lift Zones in Washington Open in Spokane and Snohomish Counties

1 month ago

Well before the pandemic, we understood that access to an Internet connection is fundamental to the well-being of children and families in Washington. For … Read More...

Comcast Business

Apply Now: Comcast RISE Initiative Provides Support to Washington BIPOC Business Owners

2 weeks ago

Small businesses are the backbone of our communities, and right now, more than ever, small businesses owned by Black, Indigenous, and People of Color (BIPOC) … Read More...

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