Comcast Logo
  • Facebook
  • Twitter
  • YouTube

Comcast Washington

  • About
  • Responsibility
    • Community Impact
    • Digital Equity
  • Be Prepared
  • Network
    • Rural Broadband Expansion
    • Xfinity 10G Network
  • Contact
IE 10 year anniversary celebration.

Comcast Reaches 10-Year Milestone for Low-Income Internet Program In WA

March 24, 2021

On the 10th anniversary of the launch of our Internet Essentials program, we’re proud to share that we have connected 560,000 low-income individuals statewide to broadband internet over the last decade, including 336,000 people in the greater Puget Sound area, and more than 60,000 individuals in Spokane, the largest community we serve in Eastern Washington.  We are also happy to unveil new plans to support low-income residents with more digital tools and resources over the next decade, as a part of a $1 billion nationwide initiative to impact 50 million people.

This commitment consists of local investments in Washington state that include distributing more than $750,000 in funding, as well as computer and technology donations to nonprofits serving disadvantaged Washingtonians. Comcast will also invest in the growth of its Lift Zone initiative to establish WiFi-connected safe spaces for those needing internet access in 80 community centers statewide by the end of 2021. The company has unveiled 30 Lift Zones in King, Snohomish, Pierce, Island and Spokane counties since fall 2020. These locations offer Internet connectivity to students and families that lack broadband access in the home. Over the last decade the top 10 cities benefiting most from this program:

  1. Seattle
  2. Tacoma
  3. Spokane
  4. Vancouver
  5. Kent
  6. Everett
  7. Federal Way
  8. Auburn
  9. Renton
  10. Spokane Valley

In addition to the total number of connections Internet Essentials has provided, other key metrics about the program and its impact statewide include:

  • Increased Internet Essentials speeds six times, from 1.5 Mbps in 2011 to 50 Mbps today, without ever-increasing the price of the program, which has remained $9.95/month.
  • Participated in the Washington Office of Superintendent of Public Instruction (OSPI) K-12 Internet Access Program to help students and families connect to school online during the 2020-2021 school year.
  • Developed an Internet Essentials Partnership Program that offers subsidized broadband service through hundreds of schools to help connect thousands of students to the Internet during the COVID-19 pandemic.
  • Offered 60 days of free Internet service to any new Internet Essentials customer who needed to get online during the coronavirus outbreak.
  • Opened more than 70,000 public WiFi hotspots for people to connect to during the current pandemic.
  • Built an online learning center that includes more than 200 digital literacy training videos, guides, and reports that are free to anyone to use, including non-customers.
  • Developed a national employee network of 3,000 Internet Essentials Ambassadors who volunteer their time to help spread the word about the program in their communities.

Our commitments are projected to impact as many as 50 million Americans over the next 10 years. In 2021 alone, Comcast estimates students throughout the nation will be able to complete more than 25 million hours of remote learning lessons to further address the “homework gap” at the hundreds of Lift Zone locations that have already opened or will open soon. Comcast Lift Zones are an extension of the company’s Internet Essentials program, the largest and most comprehensive low-cost Internet adoption program for low-income Americans.

This news comes on the heels of a series of initiatives announced during the COVID-19 pandemic that reinforced the company’s commitment to addressing the digital divide and the homework gap by upping speeds to 50 Mbps downstream without changing the program’s $9.95/month price. The company also continues to offer 60 days of free Internet service to new Internet Essentials customers who sign up before June 30, 2021.

For more information on this announcement and Comcast’s Internet Essentials 10-year anniversary and $1 billion please visit our official headquarters site.

Filed Under: Customer Experience
Tagged With: 10 year anniversary, Comcast Internet Essentials

Customer Experience

A woman and child look at a computer.

Washington is Among Top Five States for Broadband Access

May 16, 2023

Customers in Washington will Receive Access to Even Faster and More Reliable Internet Service Options this Year Thanks to Major Internet Upgrades by … Read More...

Community Impact

Comcast volunteers at El Centro de la Raza.

Comcast Employees Roll Up Their Sleeves and Volunteer at El Centro de la Raza for Mayor Harrell’s One Seattle Day of Service

May 22, 2023

https://vimeo.com/833733067?share=copy Comcast celebrated Seattle Mayor Bruce Harrell’s One Seattle Day of Service on Saturday by mobilizing 250 Comcast … Read More...

Comcast Business

Tim Cruikshank from Bonefrog Coffee.

Military Appreciation Month: Seattle-Area BoneFrog Coffee Company Honors Fallen Soldiers with Help from Comcast Business

May 21, 2023

BoneFrog Coffee Company’s technology solutions have powered the growing business that is dedicated to honoring fallen soldiers. May is Military Appreciation … Read More...

Terms of Service. Privacy Policy. Do Not Sell My Personal Information. Copyright © 2023 Comcast Corporation. All rights reserved.

Comcast Logo

This site uses cookies to enable your digital experience. By continuing to use this site, you agree to the use of cookies as described in our Privacy Policy.

I agree
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
SAVE & ACCEPT
Powered by CookieYes Logo