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New XFINITY store, new customer experience, for Redmond

7 years ago

Click here to read in the Redmond Reporter about the new store

exterior of the Redmond xfinity store
Welcome to the new XFINITY store in Redmond, with an open, airy feel and a chance to explore products and services in a great customer service environment. Click on the picture for directions.

We’re proud to welcome a brand new baby XFINITY store to the world this week, in Remond, Washington. It joins other new XFINITY stores in Federal Way, Factoria and Puyallup.  

In Redmond, we now offer 4,166 square-feet of space designed entirely around the needs of customers. Like the other new stores, it provides Comcast customers with an opportunity to explore, learn about and interact directly with the latest XFINITY products and services.

The new XFINITY Store is at 8900 161st Ave NE, Ste. 125 in the Bella Bottega Shopping Center between the Regal Cinemas and Evergreen Medical. The service center features 55”-flat-screen TVs and a comfortable seating area.  Customers also can try out Comcast’s converged services and popular apps on iPad’s, like the XFINITY TV app.  Kiosks around the center also provide customers with the opportunity to experience XFINITY TV and try out next-generation XFINITY Home Security.

The XFINITY Customer Service Center will be open Monday through Saturday from 9 a.m. to 7 p.m. and Sundays noon to 4 p.m.

screenshot of map to Redmond XFINITY store
Click on the map for driving directions to the new XFINITY store in Redmond.

“We’re proud to provide our customers with a place where they can experience our XFINITY products and services firsthand and check out the latest technology in an interactive environment,” said Len Rozek, senior vice president of Comcast’s Washington Region. “This new model has a more welcoming design, and most important, a new attitude as we apply the same mindset of innovation, speed and utility that our customers love about our products to our customer service.”

The previous location at 14870 NE 95th Street, which was approx. 1,000 square feet, closed last week. We had signs up for awhile, but if you went there lately, we very much apologize for the inconvenience and hope you enjoy the new store.

Below, you can see a couple of photographs that show how customers engage elements of the store. If you’re in East King, we look forward to seeing you there.
Redmond Xfinity store interior
another view of Redmond Xfinity store interior

Filed Under: 2013 Comcast News Releases, 2013 News Releases, Customer Experience, News Releases
Tagged With: Redmond, Redmond Washington, Xfinity Customer Service Center, Xfinity Store

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