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New Video Explains “xfinitywifi” Hotspots in the Community

September 28, 2016

As those Tweets suggest, XFINITY Wi-Fi has been handy for countless people since we begin sharing Wi-Fi throughout the community. Two of our techs based in Auburn, Washington, have been making videos to help educate customers about products and services. Brian and Rick get a lot of questions when they’re out on jobs, and so […]

Filed Under: All News Releases, Self-Help
Tagged With: how to Xfinity wifi, wi-fi, wi-fi hotspots, Xfinity Wi-Fi, Xfinity Wifi, Xfinity wireless

Video Discusses Ways to Enjoy Faster and Stronger Wi-Fi in Your Home

May 25, 2015

One of the topics that comes up from time to time in social media is the topic of wi-fi speeds. We made a quick video here in Washington that talks about where to place your router and a couple of other topics. We hope this is helpful. Just to be clear about the purpose of […]

Filed Under: Self-Help
Tagged With: wi-fi, Xfinity Wi-Fi, Xfinity Wifi

Help Yourself to Comcast’s Self-Service Features

July 19, 2013

The Comcast logo

Comcast offers you a bunch of ways to take control of your account 24/7 and get the most of what you pay for. We filmed these four videos here in Washington in order to explain a few of our favorite Self-Service features and introduce some of the 3,500 employees who serve you here. ___ This first […]

Filed Under: All News Releases, Self-Help
Tagged With: Broadband Internet access, comcast, Comcast Alerts, customer service, DVR, How To, Online Bill Pay, video, Washington, Xfinity self-service

Comcast Offers Self-Help, Self-Service Tools for Your Xfinity Account & Equipment

February 4, 2013

The Comcast logo

A big night of TV viewing at the Neary household is when my wife and I devour programming on the DIY Network. A recent night of DIY glory got me thinking that it might be interesting to put all of Comcast’s self-help resources together. The company has built out a robust set of Xfinity self-help […]

Filed Under: Self-Help
Tagged With: How To, outages, Xfinity self-help, Xfinity self-service

Video: Unboxing Your Comcast Xfinity Triple-Play Self-Installation Kit

June 11, 2012

The Comcast logo

Today we complete a trifecta of DIY videos we’ve produced here in Washington state about Comcast’s self-installation kits for Xfinity products and services. Our video producer Ed Hauge and technical help wizard Andres Florez have completed the third and final video in the series. Andres is a customer service representative who works from our Lynnwood […]

Filed Under: Self-Help
Tagged With: Comcast Internet Self-Installation Kit, Comcast video self-install, Comcast Video Self-Installation Kit, Comcast Xfinity Triple-Play Self-Installation Kit, Comcast Xfinity TV, Internet and phone self-installation kit, Self-Installation Kit, Xfinity DIY

Broderick Johnson Visits Tacoma

https://vimeo.com/851335576?loop=0

Customer Experience

A Comcast technician works with cable on a golf course next to a golf cart.

Connecting The Boeing Classic

August 2, 2023

By Michael Schillinger, Comcast Technician, and Snoqualmie resident It’s that time of year again in Snoqualmie – the Boeing Classic returns! As a … Read More...

Community Impact

Thrive Tacoma Business Fund written over downtown Tacoma.

Tacoma Small Businesses Can Apply for $5,000 Grants

July 25, 2023

Small businesses in Tacoma owned by women and people of color can now apply for $5,000 in grants for their business through the Thrive Tacoma Business Fund. … Read More...

Comcast Business

Dr. Mike in the Limitless Chiropractic office at a computer with an employee.

Adjusting to the Future: Limitless Chiropractic and Lifestyle Center Bolsters Business with Comcast Business

August 17, 2023

Comcast Business recently announced that it is providing Limitless Chiropractic and Lifestyle Center with technology solutions – including Comcast Business … Read More...

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