As Robert Helm arrived in Seattle to complete a customer install on Monday, October 5, he anticipated an average day. Help a customer promptly, provide warm and friendly customer service with a smile, and then head to the next job. What he got instead was an opportunity to make a lasting impact on someone’s life, […]
We’re Opening Seven New Xfinity Stores In Washington
By Vicky Oxley, Vice President, Sales & Marketing, Comcast Washington I’m excited to share that we are planning to open seven new Xfinity Stores in Washington by the end of 2020. Thanks to a more than $4 million investment, we recently opened new stores in Aberdeen, Ballard and Kent, and will place additional retail locations […]
Comcast Increases Internet Speeds for Most Customers in WA State
Comcast is increasing download speeds for some of its most popular Xfinity Internet packages for customers in Washington state. Download speeds for our performance tiers will jump from 60 Mbps to 75 Mbps, while the Performance Pro tier will increase from 150 Mbps to 175 Mbps. The Blast! tier will move from 250 Mbps to […]
One-of-a-Kind Xfinity Retail Experience Opens in Bellevue
Bellevue Square Location will Host Events Starting in July Aimed at Engaging, Educating and Entertaining Local Residents and Shoppers A new and immersive experience that goes beyond a traditional transaction-based retail environment, has arrived at Bellevue Square. One of only two premier Xfinity stores in the U.S., the 8,400-square-foot retail center encourages customers to explore, […]
Comcast Prepares for Washington Snowstorm
During this period of severe weather, we hope you and your loved ones remain safe. Severe storms like these may affect your XFINITY services, but please know, our teams are ready to assist should you need us. We have prepared for this storm over the last several days, including alerting additional crews, moving generators and […]